Privacy Policy

Last updated: 01.30.2026

This Privacy Policy describes how AM Conseils (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from this website.

1. Who We Are

AM Conseils
Commercial name: AM Conseils
Contact email: admin@aude-maillard.fr

We provide digital educational content, including online video courses (streaming) and downloadable PDF materials.

2. Personal Data We Collect

Depending on how you interact with the website, we may collect the following personal data:

a) Account & Order Information

When you create an account or place an order, we collect:

• First and last name
• Email address
• Billing information
• Order details and purchase history
• Login credentials (encrypted)

Creating a user account is required to access purchased digital content.

b) Payment Information

Payments are processed securely by third-party payment providers (such as Stripe or PayPal via WooCommerce).

We do not store or have access to your full payment card details.

Payment providers process your data according to their own privacy policies.

c) Technical & Usage Data (Analytics)

We use Google Site Kit, which integrates:

• Google Analytics
• Google Search Console

These tools collect aggregated and anonymized usage data, such as:

• Pages visited
• Device and browser type
• Approximate geographic location
• Website performance metrics

This data helps us understand how visitors use the website and improve its content and functionality.

3. How We Use Your Data

We use your personal data to:

• Create and manage your user account
• Process orders and provide access to purchased content
• Communicate with you regarding your orders or support requests
• Improve website performance and user experience
• Comply with legal and accounting obligations

We do not sell, rent, or trade your personal data.

4. Cookies

This website uses cookies that are strictly necessary for:

• User authentication
• Secure access to purchased content
• Website functionality (WooCommerce)

Analytics cookies may also be used through Google Analytics.

Where required by law, analytics data is collected only after appropriate consent or in anonymized form.

5. WooCommerce

Our online store is powered by WooCommerce.

WooCommerce collects data necessary to:

• Process orders
• Manage user accounts
• Prevent fraud
• Generate accounting records

WooCommerce does not store payment card information on our servers.

6. Data Retention

We retain personal data only for as long as necessary:

• Order and billing data are retained for legal and accounting purposes
• User account data is retained as long as the account remains active
• Analytics data is retained according to Google’s retention settings

You may request deletion of your account at any time, subject to legal obligations.

7. Your Rights

Depending on your location (EU, UK, US, Australia), you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability

To exercise your rights, contact us at:
📧 admin@aude-maillard.fr

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure hosting
• Encrypted connections (HTTPS)
• Restricted administrative access

However, no method of transmission over the Internet is 100% secure.

9. Third-Party Services

We use trusted third-party services to operate the website, including:

• Payment processors
• Analytics providers (Google)
• Hosting and infrastructure services

These providers only process data necessary to perform their services.

10. International Users

Your data may be processed outside your country of residence, including in the European Union or the United States.

Where applicable, we ensure appropriate safeguards are in place in accordance with data protection regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

12. Contact

For any questions about this Privacy Policy or your personal data, please contact:
📧 admin@aude-maillard.fr