Refunds & Returns Policy

Last updated: 01/30/2026

This Refunds & Returns Policy applies to all digital products sold by AM Conseils through this website.

Please read this policy carefully before making a purchase.

1. Digital Products Only

AM Conseils offers digital products only, including:

• Online video content (streaming access)
• Downloadable PDF documents

No physical goods are sold on this website.

2. Immediate Access & Waiver of Withdrawal Rights

Upon successful payment, customers receive immediate access to the purchased digital content.

By completing your purchase, you expressly acknowledge and agree that:

• The performance of the digital content begins immediately after payment.
• You therefore waive any statutory right of withdrawal or cancellation, where applicable under consumer protection laws (including but not limited to EU, UK, US, and Australian regulations).

3. No Refund Policy

Due to the digital nature of the products and immediate access provided:

All sales are final.
No refunds, returns, or exchanges are offered.

This includes (but is not limited to):

• Change of mind
• Lack of use
• Incompatibility with personal expectations
• Failure to achieve specific results

4. Exceptions — Technical Issues Only

Refunds may be granted solely at our discretion in the following limited cases:

• Verified technical failure preventing access to the purchased content
• Duplicate payment or proven billing error

In such cases, customers must contact support within a reasonable timeframe and provide sufficient information to allow investigation.

5. Requesting Support

For any technical issue or billing concern, please contact us exclusively by email:

📧 admin@aude-maillard.fr

Please include:

• Your full name
• Email address used for the purchase
• Order number
• A clear description of the issue

We aim to respond as promptly as possible.

6. Unauthorized Use & Access

Refunds will not be issued in cases of:

• Unauthorized sharing or redistribution of content
• Violation of our Terms and Conditions
• Attempted abuse of the refund policy

7. Changes to This Policy

AM Conseils reserves the right to modify this Refunds & Returns Policy at any time.
Any changes will be effective immediately upon publication on this page.

8. Contact

For any questions regarding this policy, please contact:
📧 admin@aude-maillard.fr